Wasted the whole morning trying to settle an issue with medical billing. We paid the bill in full at the time services were rendered and yet, we get a bill in the mail saying it's past due. Grrr...Don't you hate it when someone else's mistakes become your pain in the behind?
First, you get those robotic voices that put you through menu choices that make your head spin and you get stuck on hold for half-a-million years, but you don't dare hang up because you have to start all over again. Then you get cut off and have to start all over again. Finally, by the time you access a human, you momentarily forgot why you called. (Okay, maybe that's just me, my mind tends to wander to story characters when I'm bored.)
What about you? Any hair-raising stories about corporate mix-ups that cost you time and money?